How does the Genco price match work?
If you find a lower price anywhere else on a new identical item, please contact us immediately at 800.718.0018. You must provide proof of lower priced items(s) at the time of purchase. If you are placing your order by phone, we will honor the lower price immediately. If you are placing your order via Genco's website, you must purchase the product(s) at Genco's listed price and we will adjust your invoice to reflect the new price.
Which items will Genco price match?
Almost everything we sell. The item must be identical, including model number, components and U.S. warranty
Will Genco Business Systems match another company's price when combined with an instant rebate, mail in rebate gift check or gift card, or free or discounted item?
We'll match another company's final price after deducting an instant rebate. If another company offers a product that comes with a mail-in rebate, gift check, gift card or an equivalent, we will only match the price you pay at the point of purchase and will not take the mail in rebate, gift check, gift card or equivalent into account. If another company offers a product that comes with a free or discounted item and Genco Business Systems does not carry the free or discounted item, we will only match the price you pay at the point of purchase and will not take the free or discounted item into account.
Are delivery charges included in the price match?
Yes. Since most Genco Business Systems orders are delivered next day, when we compare our price to another company's delivery price, the company's next day shipping and handling fees will be added to their price to make a fair comparison against our price. If another company's shipping and handling fees are not supplied, we will add $9.95 to the other company's price.
Are quantities limited on price matched products?
We may limit the quantities of price-matched items, particularly if the other company does. In addition, we reserve the right to limit quantities sold to a customer.